Communication Center

About

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Our Mission

The Morris County Communications Center (MCCC) is dedicated to protecting the public and supporting our first responders in the field by delivering essential emergency communication services. The center serves as a vital link between residents in need and the police, fire and EMS personnel who respond.

 

Who We Serve

Founded in 2006 by the Morris County Board of County Commissioners, MCCC provides full or partial dispatch services for the majority of municipalities within Morris County. IN addition to local towns, we proudly support Picatinny Arsenal, the Morris County Sheriff's Office and the Morris County Prosecutor's Office. MCCC also serves as the backup for 911 overflow calls throughout the county and provides pre-arrival medical instruction for several municipalities that operate their dispatch services.

Around-the-Clock Response

Our team of highly trained professionals works 24/7, 365 days a year, to ensure fast, coordinated, and accurate emergency response. Their dedication ensures that help is just a call away for residents across the region.

 

Commitment to Excellence

The Morris County Communications Center is proud to be recognized as a leader in public safety communications through multiple prestigious accreditations and certifications that reflect our ongoing pursuit of excellence.

CALEA Communications Accreditation

CALEA Communications Accreditation - Originally awarded in 2014, MCCC continues to maintain its accreditation from the Commission on Accreditation for Law Enforcement Agencies, demonstrating compliance with over 200 best practices across policy, administration, operations, and support services. MCCC remains committed to continuous improvement through regular assessments and public transparency.



IAED Accredited Center of Excellence (ACE)

IAED Accredited Center of Excellence (ACE) – MCCC has achieved dual Accredited Center of Excellence status in both emergency medical dispatch and police dispatch from the International Academies of Emergency Dispatch® (IAED), placing us among an elite group of centers worldwide recognized for consistently meeting rigorous performance standards.


APCO Project 33 Certified Training Program

APCO Project 33 Certified Training Program – Our training program meets the industry-leading standards set by APCO International, ensuring all public safety telecommunicators receive best-in-class instruction and ongoing development.


New Jersey State Association of Chiefs of Police Accreditation

New Jersey State Association of Chiefs of Police Accreditation – MCCC maintains active state-level accreditation for best practices in communications, reflecting our leadership within New Jersey’s public safety network.


Missing Kids Readiness Program (MKRP) Certified

Missing Kids Readiness Program (MKRP) Certified – Certified by the National Center for Missing & Exploited Children (NCMEC), MCC meets all requirements for timely, effective handling of reports involving missing or exploited children, reinforcing our critical role in protecting the most vulnerable.


 

These ongoing recognitions affirm MCC’s deep-rooted dedication to professionalism, innovation, and public service.

Collaboration & Innovation

Beyond dispatch, MCCC supports a countywide records management system that promotes real-time data sharing and cooperation among law enforcement agencies. Our commitment to innovation, ongoing training, and community engagement helps ensure we meet the evolving needs of public safety.

Community Connection

Public trust is at the core of what we do. As part of our continuous accreditation process, we invite community members to provide feedback and participate in assessments. Input may be submitted at any time via the CALEA Public Comment Portal to help us ensure transparency and accountability.

  • Comm Join Our Team

 

  • Join Our Team – Make a Difference Every Day. At the Morris County Communications Center, we’re always looking for dedicated individuals who want to be part of something bigger. Public Safety Telecommunicators are the unseen heroes behind every emergency response - the steady voice on the line during someone’s worst moment. If you’re calm under pressure, passionate about helping others, and ready to make a real impact, consider joining our team of first responders.

  • With industry-leading training, state and national accreditation, and a supportive, mission-driven culture, MCCC offers a rewarding career path where your work truly matters. Whether you're just starting or looking for a meaningful career change, there’s a place for you here. If you think you have what it takes to join our first-rate communications team as a Public Safety Telecommunicator, please check out our employment page.

Report a Crime, Online

Multiple towns throughout the county allow citizens, customers, or any victim of a crime that occurred within municipal limits to file police reports online. After completing all required information, you will be able to print a copy of the information that you submitted.

Online Reporting

Smart911

Smart911 allows residents to create a Safety Profile at www.smart911.com for their household that includes vital information that you want 911 call takers and emergency responders to have in the event of an emergency. Learn more and sign up at the button below.

Smart911

 

Department Head

Renee Bisson, Emergency Communications Center Director