TELE-COMMUNICATOR – “PST / EMD Continuing Education

Date: Monday, September 28, 2026 | 08:30 AM to 04:30 PM

TELE-COMMUNICATOR – “PST / EMD Continuing Education CEU 8 hours for PST / EMD

CTE Block #1 Emergency Medical Dispatching 3-Hours Objective: Ensuring the Emergency Medical Dispatcher has a working knowledge and current understanding of the topics involving EMD listed below.

-Review any NJ-EMD Card updates -Review of NJ-EMD Cards and Card navigation – Hardcopy or Computer copy -Simulate processing medical calls using the NJ-EMD Cards -Review and process the use of a Tourniquet -Review of Chief Complaint selection based on caller statements

CTE Block #2 TTY Refresher for the 9-1-1 Dispatcher 1-Hours Objective: Slideshow with audio discussing types of devices and applications that can be used to contact 9-1-1.

CTE Block #3 – N.E.C.I. Domestic Violence Calls

Duration: 4 Hours

Objective: Provide dispatchers with key terms, definitions, and situational factors related to domestic violence incidents.

Topics Include:

• Review of domestic violence dynamics

• Dispatcher roles and responsibilities during 9-1-1 calls

• Domestic violence call-handling techniques, with and without associated medical emergencies