Telecommunicator's Training- 911 Basic 40 Hour Course
This is a 40-hour program produced by International Academies of Emergency Dispatch (IAED). The Emergency Telecommunicator is an essential component of any effective public safety response system.
This course provides introductory training for a wide range of concepts and skills needed to successfully work in a public safety communication center.
Topics include:
- Roles and responsibilities of an ETC
- Emergency telecommunication technologies
- Telecommunication techniques
- Call management techniques
- Disaster readiness
- Radio broadcast procedures
- Legal concerns associated with emergency telecommunications
- The importance of quality improvement, and stress management techniques.
This course is approved by NJ OETS for Basic Telecommunicator Certification.
Class size is limited to 25.
Note: Academy dress code is in effect for this course.
Conducted by the Morris County Department of Law and Public Safety Communications Division
When
-
Monday, January 29, 2024 | 08:30 AM
- Friday, February 02, 2024 | 04:30 PM
Location
Morris County Public Safety Academy, 500 West Hanover Avenue, Morristown, 07963, View Map
40.833356,-74.5191397
500 West Hanover Avenue ,
Morristown 07963
Morris County Public Safety Academy
500 West Hanover Avenue ,
Morristown 07963
Telecommunicator's Training- 911 Basic 40 Hour Course